ACCOUNT MANAGEMENT
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HOW DO I UPDATE MY BILLING INFORMATION?
FOR iOS: CLICK THE CURRENT CARD ABOVE YOUR CONTACT INFORMATION.“ADD PAYMENT METHOD” ONCE UPDATED, CLICK PAY AND GET RIPPIN’! ALTE...
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HOW DO I UPDATE MY ADDRESS INFORMATION?
AT CHECKOUT, WHEN YOU ARE PROMPTED ON SCREEN TO VERIFY YOUR ADDRESS, CLICK “NO, FIX IT!” UPDATE AND SAVE. If packages are shipped...
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HOW DO I KNOW WHEN MY FAVORITE SHOP WILL BE LIVE AGAIN?
WHILE WATCHING THEIR STREAM:CLICK THE SHOP NAME AT THE TOP OF THE SCREEN CLICK THE BELL ICON. ALTERNATIVELY:FIND THE SHOP IN THE SHOP DIRECT...
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HOW CAN I CHANGE MY USERNAME?
CURRENTLY THE ONLY WAY TO CHANGE YOUR USERNAME IS BY DELETING YOUR CURRENT ACCOUNT AND CREATING A NEW ONE. PLEASE NOTE THIS WILL RESULT IN L...
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HOW DO I TURN OFF NOTIFICATIONS?
YOU CAN TURN LOUPE NOTIFICATIONS OFF IN THE SETTINGS APP OF YOUR MOBILE DEVICE. YOU SHOULD SEE WHICH APPS YOUR NOTIFICATIONS ARE COMING FROM...
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HOW CAN I DEACTIVATE MY ACCOUNT?
WE TRULY VALUE YOUR BUSINESS AND ARE SADDENED TO HEAR THAT YOU WOULD LIKE TO DEACTIVATE YOUR ACCOUNT. IS THERE A REASON BEHIND YO...
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