HOW DO I UPDATE MY BILLING INFORMATION?

FOR iOS:  CLICK THE CURRENT CARD ABOVE YOUR CONTACT INFORMATION.“ADD PAYMENT METHOD” ONCE UPDATED, CLICK PAY AND GET RIPPIN’! ALTE...

HOW DO I UPDATE MY ADDRESS INFORMATION?

AT CHECKOUT, WHEN YOU ARE PROMPTED ON SCREEN TO VERIFY YOUR ADDRESS, CLICK “NO, FIX IT!”  UPDATE AND SAVE. If packages are shipped...

HOW DO I KNOW WHEN MY FAVORITE SHOP WILL BE LIVE AGAIN?

WHILE WATCHING THEIR STREAM:CLICK THE SHOP NAME AT THE TOP OF THE SCREEN CLICK THE BELL ICON. ALTERNATIVELY:FIND THE SHOP IN THE SHOP DIRECT...

HOW CAN I CHANGE MY USERNAME?

CURRENTLY THE ONLY WAY TO CHANGE YOUR USERNAME IS BY DELETING YOUR CURRENT ACCOUNT AND CREATING A NEW ONE. PLEASE NOTE THIS WILL RESULT IN L...

HOW DO I TURN OFF NOTIFICATIONS?

YOU CAN TURN LOUPE NOTIFICATIONS OFF IN THE SETTINGS APP OF YOUR MOBILE DEVICE. YOU SHOULD SEE WHICH APPS YOUR NOTIFICATIONS ARE COMING FROM...

HOW CAN I DEACTIVATE MY ACCOUNT?

WE TRULY VALUE YOUR BUSINESS AND ARE SADDENED TO HEAR THAT YOU WOULD LIKE TO DEACTIVATE YOUR ACCOUNT.  IS THERE A REASON BEHIND YO...