HOW DO I UPDATE MY BILLING INFORMATION?

FOR iOS:  TAP THE CURRENT CARD ABOVE YOUR CONTACT INFORMATION.SCROLL DOWN AND TAP “ADD PAYMENT METHOD” FILL IN THE CORRESPONDING I...

HOW DO I UPDATE MY ADDRESS INFORMATION?

AT CHECKOUT, BEFORE SUBMITTING PAYMENT INFORMATION YOU WILL BE PROMPTED ON SCREEN TO VERIFY YOUR ADDRESS, CLICK “NO, FIX IT!”  UPD...

HOW DO I KNOW WHEN MY FAVORITE SHOP WILL BE LIVE AGAIN?

WHILE WATCHING THEIR STREAM:TAP THE SHOP NAME AT THE TOP OF THE SCREEN TAP THE BELL ICON. ALTERNATIVELY:SEARCH YOUR FAVORITE SHOP IN THE DIR...

HOW CAN I CHANGE MY USERNAME?

CURRENTLY THE ONLY WAY TO CHANGE YOUR USERNAME IS BY DELETING YOUR CURRENT ACCOUNT AND CREATING A NEW ONE. PLEASE NOTE THIS WILL RESULT IN L...

HOW DO I TURN OFF NOTIFICATIONS?

YOU CAN TURN LOUPE NOTIFICATIONS OFF IN THE SETTINGS APP OF YOUR MOBILE DEVICE. YOU SHOULD SEE WHICH APPS YOUR NOTIFICATIONS ARE COMING FROM...

HOW CAN I DEACTIVATE MY ACCOUNT?

WE TRULY VALUE YOUR BUSINESS AND ARE SADDENED TO HEAR THAT YOU WOULD LIKE TO DEACTIVATE YOUR ACCOUNT.  IS THERE A REASON BEHIND YO...