Loupe Information
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What is Loupe?
Loupe is an app built for the needs of the modern sports card collector. Our main goal is an easy-to-use app for sellers and buyers that sim...
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Is Loupe Free to Use?
Downloading Loupe, watching breaks, and participating in chat is entirely free!
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What is a Live Break?
At the highest level, live box breaks are super easy to understand. It’s just someone opening up cards — by the pack, box, or case — on vide...
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What makes Loupe different from how I already buy into breaks?
Loupe is designed with all those tools built directly into the app. If you want to buy in, you don’t need to leave the livestream. Communica...
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How Do I Buy on Loupe?
Purchasing on Loupe is as easy as 1-2-3! Find the product you’re looking for in the Sale Items tab of your favorite seller’s stream, click t...
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When Will My Cards be Shipped?
Most often, purchases ship out within 2-3 business days, however our hope is that shipping takes no more than 5 business days. You can alway...
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Where Can I Find My Tracking Info?
Go to your Profile tab in the bottom right corner, click on Order History, and click the orange truck to the right of the screen for the mos...
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I Really Like This Seller. How Do I Know When They’ll be Live Again?
We want to make sure you always know when your favorite sellers are on. That’s why we’ve recently implemented a Follow feature on Loupe. Whe...
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Can I Sell on Loupe?
You can apply to sell on Loupe here! Please bear with us as we receive numerous submissions a day and applications are reviewed in the order...
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Do Sellers on Loupe Accept PayPal, Venmo, or Other Payment Methods?
At the moment the only supported payment methods are Apple Pay on iOS, Google Pay on Android, and major debit or credit cards via the web in...
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How Can I Download the Loupe App and Join Some Breaks?
You can download the Loupe app for iOS or Android HERE.Please note: Loupe is currently only available in the United States and Canada....
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Where is Loupe Based?
Our HQ is located in Wynwood, Miami, FloridaYou can visit out card shop at:285 NW 26th St., Miami, Florida 33127We are located across from W...
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Where Can I Submit Feedback on Loupe?
We truly value customer feedback, as we continuously work to ensure that Loupe is the most enjoyable way to buy, sell, and discuss sports ca...
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PSA Collector's Club and Loupe Partnership
Loupe has announced a new partnership with PSA!All PSA Collectors Club Members will receive $120 in Loupe credits ($20/month for 6 mon...
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Loupe Shipping FAQ
How is shipping priced?Shipping is priced at a flat $4.95 for the first purchase from a seller per day. All subsequent purchases from that s...
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