IT’S AS EASY AS 1, 2, 3!

  1. GO TO YOUR PROFILE TAB ON THE LOUPE APP LOCATED IN THE BOTTOM RIGHT CORNER
  2. CLICK ORDER HISTORY
  3. CLICK THE ORANGE TRUCK TO THE RIGHT OF THE SCREEN

PLEASE NOTE THIS TRUCK WILL NOT APPEAR RIGHT AWAY, BUT WILL BE AVAILABLE AS SOON AS SHIPPING DETAILS ARE UPDATED.      

IF YOU HAVE NOT RECEIVED TRACKING INFORMATION 5 BUSINESS DAYS AFTER YOUR PURCHASE, PLEASE SEND AN EMAIL TO SUPPORT@LOUPE.MAIL.HELPSHIFT.COM WITH YOUR USERNAME, PURCHASE DATE, AND SHOP NAME.

BUSINESS DAYS ARE MONDAY TO FRIDAY.  THIS DOES NOT INCLUDE SATURDAY AND SUNDAY.