We certainly don’t want to see you go! If you are experiencing issues or have concerns regarding your experience, we encourage you to reach out to our Support team for assistance!

Please note that deleting your account will cause purchase history and past orders to no longer be visible. If you would like to proceed with your account deletion, you can follow these steps (based on your platform) - 

Android and Web Users: Please send a screenshot to Loupe Support of the Basic Info section of your profile page within the Loupe App. When doing this, please ensure that your Loupe username and email are visible in the shop.

iOS Users: Tap on the Profile tab on the bottom, right hand corner of the Loupe App. Then tap on the “Basic Info” section. Here, you can simply tap on “Request Account Deletion” on the bottom of that window.